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Start Working from Home Today!
Start Working from Home Today!
Shundra Williams Business Services offers structured pathways for individuals interested in working remotely as independent customer service agents. This opportunity is best suited for individuals who are dependable, self-motivated, and comfortable working in a remote environment.
Shundra Williams Business Services offers structured pathways for individuals interested in working remotely as independent customer service agents. This opportunity is best suited for individuals who are dependable, self-motivated, and comfortable working in a remote environment.
What This Opportunity Offers
What This Opportunity Offers
-Flexible scheduling based on client availability
-Flexible scheduling based on client availability
-Onboarding guidance and ongoing support
-Onboarding guidance and ongoing support
-Access to remote customer service contracts
-Access to remote customer service contracts
-Opportunity to work with reputable brands
-Opportunity to work with reputable brands
Why Join Us?
Why Join Us?
✅ Set your own schedule
✅ Set your own schedule
✅ Choose your clients
✅ Choose your clients
✅ Get paid weekly
✅ Get paid weekly
✅ Supportive onboarding & training
✅ Supportive onboarding & training
✅ No commute—work 100% from home
✅ No commute—work 100% from home
Basic Requirements:
Basic Requirements:
-Be a U.S. resident
-Be a U.S. resident
-Internet + headset
-Internet + headset
-Have a quiet, dedicated workspace
-Have a quiet, dedicated workspace
-Maintain reliable high-speed internet
-Maintain reliable high-speed internet
-Use a USB headset
-Use a USB headset
-Pass background check
-Pass background check
-Arise® certification (we help you through it)
-Arise® certification (we help you through it)
-Complete client certification as required
-Complete client certification as required
How to Apply
How to Apply
- Review onboarding instructions
- Complete the agent application
- Attend an onboarding overview session
- Complete certificaton and begin selecting client opportunities
❗Important Information
❗Important Information
Agents operate as independent contractors, not employees. Work availability, schedules, and pay rates vary by client.
Frequently Asked Questions – Become a Remote Agent
Frequently Asked Questions – Become a Remote Agent
Do I need prior customer service experience?
Do I need prior customer service experience?
Experience helps but is not required. We provide onboarding support and guidance through Arise® certification for new agents.
Do I need prior customer service experience?
Do I need prior customer service experience?
Experience helps but is not required. We provide onboarding support and guidance through Arise® certification for new agents.
Do I have to pay to work?
Do I have to pay to work?
There are no fees to apply with our company, but you may have to pay a small background check fee and client-specific enrollment fees (varies). We help guide you through the process to avoid unnecessary costs.
Is this a W-2 job or 1099 contractor role?
Is this a W-2 job or 1099 contractor role?
All positions are 1099 independent contractor roles. You set your own schedule and are responsible for your own taxes.
How much can I earn?
How much can I earn?
Agents typically earn $10–$19 per hour, depending on the client and performance. You'll choose which clients and hours work best for you.
How often do I get paid?
How often do I get paid?
We pay bi-weekly via direct deposit. You’ll receive a full breakdown of your hours and rate with each payment.
Can I choose my own hours?
Can I choose my own hours?
Yes! One of the best parts of this role is the flexibility. You choose your schedule from available client hours.
How do I get started?
How do I get started?
Visit our Become a Remote Customer Support Agent page and complete the Agent Application Form. We’ll guide you through onboarding, Arise registration, and client certification.
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